Mitcham Bus Shelter

My constituency question is for the Minister for Public Transport. Why is there no seating and shelter at bay 4 at Mitcham train station and bus interchange for the 738 bus? This bus goes to Knox, and many disabled and elderly people choose to travel to Knox from Mitcham station. They are forced to go to other shelters and other areas to get out of the rain and even to have a seat, which means they have got to rush and they find it very difficult to get to the bus that they need to take. I ask on behalf of my constituents what the reason is or why in fact there is no shelter or bus seat there.